I haven't been happy with my surgeon's office for quite some time now. Actually, I've been so unhappy that I haven't been in for an appointment in about 9 months now. Oops! :/
I've been having some pinching pain lately that hasn't gone away for a few days, so I figured it's time to go in and see the people who don't care about what they're doing. Here is my conversation with the receptionist (whom I don't know at all because there is a new one every time I go/call):
Dr. E's office: (mumbled, barely intelligible) Surgical Specialists
Me: Hi, my name is Lynn Magoober (no, not really), and I need to see someone about some pain I am having. I have the Lapband.
Dr. E's office: Hold please.
(Ten minutes passes. Yes, ten minutes.)
Dr. E's office: Ma'am? You need to schedule a fill, right?
Me: NO, I've been having some pain.
Dr. E's: Well, we aren't here on Thursday or Friday this week.
Me: I realize this isn't a good week to try to get in, I'm sorry about that. It's just I've been putting off this pain or a while, and it's not going away. (I am SO sorry that I hurt, I should have put this off until AFTER the holiday! Geesh. Sorry to inconvenience you.)
Dr. E's: Mumble, mumble, mumble.... 11:40 tomorrow?
Me: Thank you, that would be great.
Dr. E's: (annoyed) 'Scuse me, you didn't give me your name.
AHHHHHH!!!!! I HATE, HATE, HATE that office! I don't know what to do.
I SO wish I could find an office that actually cared about their patients/business. I feel like I am part of a meat market.